Terms of service

By submitting an application and/or participating as an Affiliate with Theon Global LLC (“Company”), the Affiliate agrees to the following Terms and Conditions:

Eligibility

    Affiliate represents and warrants that he/she is of legal age in the state, province, or country of residence and has the legal capacity to enter into this Agreement.

Independent Contractor Status

    Upon acceptance by the Company, the applicant becomes an independent contractor (“Affiliate”) and not an employee, agent, partner, franchisee, or legal representative of the Company. Affiliate is conducting business for his/her own account and shall not be treated as an employee for any purpose, including federal, state, local, or international employment laws.

Affiliate shall be solely responsible for obtaining any licenses, permits, or registrations required by law and for complying with all applicable laws and regulations.

Tax Responsibilities

    Affiliate agrees to accept sole responsibility for all self-employment taxes and all federal, state, local, provincial, and international taxes arising from commissions, bonuses, or other compensation earned as an Affiliate.

Affiliate must provide a valid Social Security Number, Federal Tax Identification Number, or equivalent tax identification information as required by applicable law. The Company will issue all required tax reporting forms in accordance with applicable law.

Affiliate agrees to indemnify and hold the Company harmless from any liability related to Affiliate’s tax obligations.

KYC, Tax Documentation, and Commission Forfeiture

    Affiliates are required to complete all Know Your Customer (“KYC”) verification requirements and submit all required tax documentation, including a valid IRS Form W-9 where applicable, within thirty (30) days of enrollment.

Affiliates who fail to complete all required verification and tax documentation within the required thirty (30) day period shall forfeit any unpaid commissions accrued prior to completion. Such commissions will not be reinstated, recalculated, or reissued.

The Company does not carry unpaid commissions indefinitely across accounting periods or tax years. Any Affiliate account that remains non-compliant beyond applicable year-end reporting deadlines may, at the Company’s sole discretion, be downgraded or converted to a non-commissionable customer account.

 The Company reserves the right to withhold commission payments until all compliance, identity verification, and tax reporting requirements have been fully satisfied.

Affiliate Responsibilities

    Any Affiliate who sponsors another Affiliate or receives bonuses or commissions based upon the sales activity of another Affiliate must perform bona fide supervisory, training, marketing, and support functions for his/her sales organization.

 Affiliate must maintain ongoing communication and support with personally sponsored Affiliates. Such activities may include, but are not limited to, meetings, telephone contact, email communication, newsletters, training sessions, and sharing genealogy or organizational information.

 Affiliate shall, upon request, provide evidence of compliance with sponsor responsibilities.

Retail Sales Requirement

    Affiliate understands and agrees that compensation is earned solely from the sale of products and services to ultimate consumers and not from the act of sponsoring Affiliates.

 Affiliate further agrees that at least seventy percent (70%) of all wholesale product purchases must be resold to customers who are not Affiliates of the Company. Affiliate shall not purchase products solely for the purpose of qualifying for bonuses, commissions, rank advancement, or incentives.

 Duplicate Accounts and Commission Manipulation

    The Company strictly prohibits the creation or use of duplicate customer or Affiliate accounts for the purpose of manipulating commissions, bonuses, discounts, incentives, or compensation under the Compensation Plan.

Only one commissionable account is permitted per household unless expressly authorized in writing by the Company. Accounts sharing the same household, mailing address, billing address, phone number, email address, payment method, IP address, or other identifying information may be considered duplicate or related accounts at the sole discretion of the Company.

Spouses and individuals residing within the same household must operate under a single commissionable account unless otherwise approved in writing by the Company. 

The use of another person’s identity or information for the purpose of placing orders, enrolling accounts, generating commissions, or circumventing Company policies is strictly prohibited. This includes enrolling family members or household members as customers or Affiliates to generate commissions on personal or household purchases.

Any attempt to manipulate the Compensation Plan, including self-dealing, commission cycling, artificial order activity, or similar conduct, constitutes a material breach of this Agreement.

The Company reserves the right, in its sole discretion, to suspend, terminate, merge, reclassify, or deactivate any account found to be in violation of this policy. Any commissions earned through prohibited activity may be withheld, reversed, forfeited, or recovered.

Marketing and Advertising Restrictions

    Affiliate shall not promote or sell competing network marketing, direct sales, or affiliate marketing programs using the Company’s name, trademarks, literature, websites, events, or marketing materials.

Affiliate shall not use the Company’s reputation, branding, or goodwill to promote any unrelated business activity.

Affiliate shall not solicit or attempt to recruit another Company Affiliate into another direct sales or network marketing organization, except personally sponsored Affiliates where permitted by law.

Income and Product Claims

    Affiliate shall make no representations regarding income potential except those expressly authorized in official Company materials.

Affiliate shall make no medical, therapeutic, income, or product performance claims except those contained in official Company-approved marketing materials.

When presenting the Company opportunity or products, Affiliate shall present all information truthfully and without omission, distortion, or misrepresentation.

Affiliate shall not represent or imply that the Company or its products have been approved or endorsed by any governmental agency unless expressly stated in official Company materials.

Indemnification

    Affiliate agrees to indemnify, defend, and hold harmless the Company, its officers, directors, members, employees, agents, affiliates, successors, and assigns from and against any claims, damages, liabilities, costs, or expenses arising out of Affiliate’s conduct, representations, omissions, or violations of this Agreement.

Sponsorship and Downline Protection

    The Company does not permit changes of sponsor except as expressly authorized by Company policy.

If an Affiliate is terminated for cause, the Affiliate’s downline organization may be reassigned to the first active upline Affiliate at the sole discretion of the Company.

A terminated Affiliate may reapply after six (6) months and may select a new sponsor; however, such Affiliate may not sponsor or solicit any member of his/her former downline organization.

Product Returns and Repurchase

    All resalable products purchased within ninety (90) days prior to termination may be returned to the Company, shipping prepaid, for a refund equal to ninety percent (90%) of the original net purchase price less any bonuses, commissions, or incentives previously paid.

 Current sales aids and business materials in resalable condition purchased within ninety (90) days prior to termination may also be returned under the same terms.

 Applicable state, provincial, or country laws governing repurchase rights shall control where required by law.

Payments and Chargebacks

    Affiliate authorizes the Company to process payments, commissions, debits, credits, ACH transactions, and other payment transactions using the payment methods provided by Affiliate.

If any payment is returned unpaid for any reason, Affiliate authorizes the Company to debit the account for the unpaid amount plus a failed payment processing fee of up to ten percent (10%) where permitted by law.

The Company reserves the right to withhold commissions, suspend privileges, or terminate accounts until all outstanding balances are satisfied.

Affiliate agrees that all order disputes, returns, refunds, or exchanges must be handled directly through the Company and not through chargebacks or disputes initiated with a credit card company or financial institution.

Sales Tax

    Affiliate without a valid sales tax permit or exemption certificate authorizes the Company to collect and remit all applicable sales and use taxes to the appropriate taxing authorities.

Company Website and Orders

    The Company may provide Affiliates with a replicated website or online tools where available.

All orders are subject to acceptance by the Company. The Company reserves the absolute right to accept or reject any application, order, or transaction at its sole discretion.

Limitation of Liability

    The Company shall not be liable for delays or failures in performance caused by circumstances beyond its reasonable control, including but not limited to natural disasters, power outages, labor disputes, supply chain interruptions, equipment failures, governmental actions, or acts of God.

The Company assumes no liability for injury, damages, or losses arising from misuse, mishandling, or unauthorized use of Company products.

State-Specific Compliance

    Affiliate understands that residents of Maine, North Dakota, Michigan, Indiana, Iowa, and West Virginia may be subject to limitations regarding sales aids and wholesale purchases during the first six (6) months of participation, as required by applicable law.

Purchases shall be automatically modified where necessary to comply with applicable state or country business opportunity laws.

Compensation

    The Company will pay commissions and bonuses only on qualifying sales of products and services to ultimate consumers in accordance with the official Compensation Plan.

The Compensation Plan, Policies and Procedures, and all amendments thereto are incorporated into and made part of this Agreement by reference.

Modifications to Agreement

    The Company reserves the right to amend, revise, modify, or discontinue any policy, procedure, product, price, compensation plan, marketing material, or provision of this Agreement at any time.

Notice of changes may be provided through email, official Company publications, websites, back-office notifications, or other reasonable means. Continued participation in the business following notice constitutes acceptance of such changes.

Compliance with Laws

    Affiliate agrees to comply with all applicable federal, state, provincial, local, and international laws and regulations and to conduct business ethically and lawfully at all times.

Affiliate represents that participation in the Company does not violate any existing non-compete, non-solicitation, confidentiality, or other contractual obligation.

Voluntary Participation

    Affiliate acknowledges that he/she voluntarily sought out and requested participation with Theon Global LLC and was not improperly solicited, pressured, or induced to join the Company.

Termination

    The Company reserves the right to terminate this Agreement immediately upon determining, in its sole discretion, that Affiliate has violated any provision of this Agreement, applicable law, Company policy, or has engaged in unethical, deceptive, abusive, fraudulent, or unlawful conduct.

Entire Agreement

    This Agreement, together with the Compensation Plan and Policies and Procedures, constitutes the entire agreement between the parties and supersedes all prior agreements, understandings, or representations.

If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in full force and effect.